Booking & Session FAQ

WAYS TO BOOK:

• ONLINE Booking: *Requires prepayment with a credit card.*
  • Visit my BOOKING PAGE
• MANUAL Booking: If you prefer to pay me with CASH, CREDIT CARD (in-person), DEBT CARD, or e-TRANSFER, please email me at shamanjennifer@gmail.com or text me at 613-400-8495 to request a desired date and time.
  • Once we confirm your session, I will need your full name, email, and phone number to manually add you to my calendar system.

HOW TO BOOK ONLINE:

• Please start by selecting one of the services listed on my booking site. By clicking on the Book Now link
• Select Session type from the options: session length, either in-person or Zoom.
• To continue, click the Book Button
• Choose your preferred date and time from the calendar.
• Fill out the form with your contact info and credit card details.
• To complete the booking, click the Book Appointment button.
• A confirmation email will be sent once the booking is complete.

** Online Appointments must be made 18 hours in advance. If you want to schedule a last-minute session, please text me at 613-400-8495 or email shamanjennifer@gmail.com to see what’s available.

***If none of the day/time slots fit your schedule, please email or text me to share your best availability.

APPOINTMENT OPTIONS

IN-PERSON APPOINTMENTS:

My Cozy Home Space
1857 Florida Ave, Ottawa (Alta Vista), Ontario, K1H6Y9 (MAP)

** If you are running late or need to reach me on the day of your appointment, please text me at 613-400-8495.

ZOOM APPOINTMENTS:

• Direct link to my Zoom Meeting Room: https://us02web.zoom.us/j/5067499759.
• Joining the meeting works best when you already have an account and use the Zoom client software instead of the web.
• The direct link will let you into the waiting room meeting without a password. When it’s time for our session, I will admit you into the room.

FREE 20-minute STRATEGY SESSIONS:

Please send me a text at 613-400-8495 or fill out the form on my contact page to request scheduling a free 20-minute Zoom or Phone Strategy Session.

• OVER ZOOM: The confirmation email will include a direct link to the Zoom Meeting. Joining the meeting works best when you already have an account and when you use the Zoom client software instead of the web. The direct link will let you into the waiting room meeting without a password. When it’s time for our session, I will admit you into the room.
• BY PHONE: I will call you at the number on your account at the scheduled time. Please make sure it’s correct.

PAYMENT Information:

• ONLINE Booking: *Requires prepayment with a credit card.*
• MANUAL Booking: If we scheduled a session manually, here are your payment options:
  • Send an e-TRANSFER before your session to shamanjennifer@gmail.com.
  • At the time of our appointment: EXACT CASH, DEBT or CREDIT CARD
• SLIDING SCALE Booking:
  • Online CREDIT CARD payment: https://square.link/u/G4xIVi4A
    * Please include your name in the “note to the seller” box and what the payment is for.
  • eTRANSFERS please send your payment to shamanjennifer@gmail.com (this account has automatic deposit – no secret passwords needed)
  • At the time of our appointment: EXACT CASH, DEBT or CREDIT CARD

HOW TO PREPARE FOR YOUR SESSION:

• Be ready to share anything you’d like to address, such as emotional and mental health concerns, negative thought patterns, behaviours, etc.
• Wear comfortable clothing
• Both in-person spaces are synthetic scent-free, so I kindly ask that you refrain from wearing fragrances, scented lotions, perfumes, cologne, etc.
• Avoid the usage of any alcohol or drugs.

CANCELLATION POLICIES:

• 48 hours notice is required for cancellation and rescheduling.
• There are no refunds for NO SHOWS, and if you cancel at the last minute on the day of your appointment.
• Let me know if you are running late by calling or texting 613-400-8495.
• If you arrive late for your appointment, you will receive treatment for the remainder of your booked time.